Frequently Asked Questions
How many times will it charge my phone?
The 20,000mAh battery holds about 4 full charges for most smartphones, depending on your model. That’s enough to keep one phone going for days, or to keep several family phones alive through an outage.
How does the solar charging work?
For the fastest charge, plug it into any USB wall charger before you store it. The built-in solar panel is your backup: when the outlets go dead, set it in direct sunlight and it keeps topping itself up a little at a time. Solar won’t replace a wall outlet for speed, but it means your power doesn’t run out once the grid does.
Can it get wet?
Yes. It’s IPX4 splashproof, so rain, splashes, and wet conditions won’t stop it. Don’t put it underwater, though. Splashproof isn’t the same as waterproof.
Do I need more than one?
Most families keep one in each place an emergency might catch them: the go-bag, the car, and the house. Each one charges 3 devices at once, so one bank is enough for a household. The bundles exist so you’re covered wherever you are when the power goes out.
What if it isn’t right for me?
Every order is covered by our 30-Day Money-Back Guarantee. If you’re not happy with it for any reason, send it back for a full refund. No hassle, no questions asked.
